Our orders are usually processed within 2-3 days before shipping and we ship in priority mail which takes between 3 to 5 days for delivery to you. However, delivery times can also be subject to external factors as shall be described herein this policy and therefore, cannot be guaranteed. Please make sure to enter your shipping address correctly before you place your order.

COVID-19 order processing/shipping notice

Due to the Coronavirus (COVID-19), order processing may take an additional time to process due to the high order volume or other factors beyond our control.

All shipments have the potential to be delayed due to circumstances out of our control and the high volume moving through our carriers’ network. Cholimaker llc will not be refunding or crediting shipping costs for any shipments delayed during this time and we apologize for any inconveniences that this may cause you.

Shipping/carrier disclaimer

Estimated delivery dates provided by Cholimaker llc are non-binding and time of delivery is not of the essence. This estimated delivery timeframe will be displayed to you at checkout before you complete your order. We shall not be liable for any delays, loss or damage in transit. Cholimaker llc shall not be held responsible for any shipment/package being delayed by the carrier due to adverse weather conditions, uncontrollable circumstances (flight delays, equipment malfunction etc.), or an act of God and will not refund the cost of shipping.

Multiple days of delays on shipments can be caused by any of the above-mentioned events regardless of the shipping method selected at the point of checkout.

Shipment reroutes/lost shipments/shipments returned to Cholimaker llc

In the event that an order is placed with incorrect shipping information and requires a change of address, the customer will be charged a reroute fee and any additional shipping charges that may apply to such rerouting. This fee can vary based on your location and how much the shipment needs to travel away from its originally shipped location.

Questions and concerns?

Please email us at support@Cholimaker.com for any pending questions. Please allow up to 3 days for order fulfillment plus shipping time and check your email that you placed the online order with for updates on shipping and tracking.